Placing your orders:

  • You can place your order online or by speaking to one of our staff members at Hala’s Treats by calling 0795575465 or +962-6-592-5465 directly.
  • Please note that for same day orders, please call the shop directly to see if your order will be able to be made or to choose from what is available. By placing your order earlier, it will ensure availability.
  • We require 24 hours notice for all online orders and all orders must be placed by 6pm . (For larger orders, we require a few days advance notice)
  • **All online orders will be confirmed by email or by phone. If you have not received an email confirmation or phone call, the order is NOT confirmed. Please call the shop at +962-6-592-5465 or 0795575465 to confirm your order.**
  • Please note that some items are seasonal and are not always available, please confirm with staff about the availability at time of placing order.
  • For any special orders or particular requirements, we suggest you speak directly with one of our staff members to ensure availability.
  • Some items come in our dishes and will require a deposit, deposit will reimbursed once the dish is returned.

Special Catering Orders:

  • We would love to cater your event. Please make a consultation appointment with us by calling us and we will set up an appointment with you.

Cancellation:

  • Please note that we require 24 hours cancellation notice for all regular orders and a minimum of 48 hours for any large orders. Much appreciated.

Pricing:

  • **Please note that all prices quoted DO NOT include the 16% sales tax. The tax will be calculated at time of checkout.
  • **Some prices for items may be subject to change depending on the special orders. This will be specified at time of ordering by a staff member for full clarity**

Delivery:

  • **Delivery charges are not included in price, price of delivery will be according to location. (as set by delivery company)

Payments:

  • We accept credit card payments (only at the shop) (Visa and Master Card only).
  • We do not have any discount policy for any orders.
  • We do not offer any online payment methods at the present time.
  • All payments for delivery must be paid in cash. Credit card and cash payments are available only at pick-up at the shop.
  • A 50% deposit will be required in advance for any large catering order.
  • **Please note that no order will be leaving the shop unless paid in full**